Infratel Contact Center uses standard SIP phones, gateways and
Digium-Asterisk cards to provide an integrated contact-center to
work in concert with your existing3tfa implementation.
Infratel Call Center is a software-based call center solution offering
a comprehensive suite of applications allowing you to easily manage
your caller’s experience and develop unique outbound campaigns
for optimum customer service and increased sales revenues.
Infratel Call Center gives you the power to route incoming
calls based on caller-selected choices, customer data from your
CRM system or on-the-fly call center management choices.
Additionally, Infra Call Center can: