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Written by voiptoday    Tuesday, 09 March 2010 10:06    PDF Print E-mail
Open source enterprise P2P call center software.

VMukti released new version 2038 of open source call center.VMukti Call Center VMukti Call Center is the World's first Distributed Web-based P2P Enterprise call center software which increases the power utilization of Agent grid with high stability, scalability at lower cost. VMukti Call Center is a complete solution which built with an open architecture and supporting  common standards.

What does VMukti Call Center offer you?

* P2P IP-PBX Features including telephony, web conference, voicemails, IVR
* Dynamic Scripting, CRM, Live Dashboard, Campaign management, Tone Detection to utilize call rate, Call barging, hijacking a call from agent

* Improved Agent, Agent Group and Queue reports
* Payroll management
* Call Parking

Why VMukti Call Center is right for you?

* Load Balancing
* Online management and monitoring tools with real-time statistics
* Low Bandwidth and Infrastructure cost
* Call Recording
* Support for multiple recording servers

Download it now!
Last Updated ( Tuesday, 09 March 2010 10:14 )
 

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